Privacy Policy

Last Updated: 22 Oct 2024

1. Introduction

Prant & Signage Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website [insert website URL] (“the Website”), you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information, which can include:

Personal Details: Name, address, phone number, and email address.
Payment Information: Credit card or banking details for transactions.
Business Information: Details related to your business if you use our services.
Website Usage Data: Information collected through cookies and other tracking technologies for analytics purposes.

3. Purpose of Collection

We collect and use your personal information for the following purposes:

To process your orders and transactions.
To respond to your inquiries or provide customer service.
To send marketing communications (where consent has been provided).
To improve our products, services, and website experience.
To comply with our legal obligations.

4. Disclosure of Information

We may disclose your personal information to:

Service Providers: Third-party providers who assist us in running our business, such as payment processors, web hosting services, and marketing services.
Legal and Regulatory Authorities: As required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or reorganisation of our company, your information may be transferred as part of that transaction.

We will not share your personal information with third parties for their own marketing purposes without your consent.

5. Security of Information

We are committed to ensuring the security of your personal information. We take reasonable steps to protect the information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no internet-based service is entirely secure, so we cannot guarantee the absolute security of your information.

6. Access and Correction

You have the right to access the personal information we hold about you and to request correction if it is inaccurate, incomplete, or outdated. If you would like to make such a request, please contact us using the information below.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your usage of our Website, such as pages visited, links clicked, and other browsing data. This information helps us improve the user experience. You can control or disable cookies through your browser settings, but some parts of the Website may not function correctly if you do.

8. Marketing Communications

We may send you promotional materials about our products or services that we believe may be of interest to you. You have the right to opt out of receiving these communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or other factors. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, or if you would like to exercise any of your privacy rights, please contact us at:

Prant & Signage Pty Ltd
info@prant.com.au
0423 150 316

11. Complaints

If you believe we have breached the Australian Privacy Principles, you can contact us using the details above. We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.